Privacy Policy

This Privacy Policy explains how ÉCRU WORKS LLC ("ÉCRU," "we," "us") collects, uses, and shares information when you visit decarboxylator.shop or place an order. ÉCRU WORKS LLC is located at 3 Court Sq, Long Island City, NY 11101, United States, and can be reached at +1 917-913-5770.

Information you give us. When you place an order or contact us, we collect your name, shipping address, phone number, age confirmation (that you are 21 or older), and transaction details. Payment card details are handled by our payment processor and are not stored on our servers.

Information collected automatically. When you browse the Site, we and our analytics providers collect standard technical information such as your IP address, browser type, pages viewed, and referring page. See the cookies and analytics section below.

We use the information we collect to process and ship orders, verify age, respond to customer service and warranty requests, prevent fraud, understand how the Site is used so we can improve it, and comply with legal obligations. We do not sell your personal information.

The Site uses Cloudflare Web Analytics and Google Analytics to measure aggregate traffic and usage. These services may set cookies or use device identifiers to distinguish visitors. You can block or delete cookies through your browser settings; the Site remains fully usable without them.

We share personal information only as needed to run the store: with carriers that deliver your order, with the payment processor that handles your transaction, with analytics providers as described above, and with authorities where required by law, regulation, or a valid legal process. If the Site is ever sold, customer information may be transferred as part of the business, subject to this policy.

We keep order and customer service records for as long as needed to fulfill orders, honor warranty periods, meet tax and accounting requirements, and defend legal claims. We use reasonable technical and organizational measures to protect the information we hold, but no method of transmission or storage is completely secure.

Depending on your state of residence, you may have the right to know what personal information we hold about you, to request a copy, to request deletion, and to opt out of certain processing. California residents may exercise these rights under the California Consumer Privacy Act, as amended. To make a request, call us at +1 917-913-5770. We will not discriminate against you for exercising your privacy rights.

The Site is directed at adults. We do not knowingly collect personal information from anyone under 21, and the products sold on the Site are not intended for minors. See our Age Restriction Notice.

We may update this Privacy Policy from time to time; the "Last updated" date above reflects the current version. See also our Terms of Service.